Health Matters: It is the responsibility of each guest to be aware of their physical abilities or limitations, and to be in sufficient good health to undertake the trip. To make the most of your journey and participate in the various planned group activities, you should be able to be on your feet and walk unassisted for two to three hours (often over uneven cobblestones or pathways) with frequent standing. If you have questions about the physical requirements for your journey, please email or call our travel office. Any preexisting physical, mental, or emotional disability that may require attention must be reported in writing prior to the beginning the journey. Although it is not mandatory to participate in every planned and included group activity, not doing so isn’t cause for a refund. Smokers may smoke outside and downwind of the group.

Tipping:  CTP Tours has included all gratuities for guides, drivers, dining room servers and local specialists. Gratuities for hotel staff and those serving you while not with the group are not included.
 
Travel Insurance: CTP Tours encourages the purchase of Travel Insurance Coverage. We include information on trip insurance in your deposit information. It is important to check with your medical insurance provider to understand your medical benefits and coverage while traveling abroad. Please read our cancellation policy carefully in order to avoid incurring a costly penalty.

Solo Travelers and Single Accommodations: Single accommodations may be requested by paying a single supplement fee; these are limited and based on availability. For those willing to share, CTP Tours will assist in finding a same-gender roommate, and if one is found, the Single Supplement is waived. If a roommate cannot be found, guests will be asked to pay the Single Supplement fee of $500.

Fine Print: CTP Tours Inc. acts only as an agent for the supplier with respect to transportation and hotels and exercises every care possible. However, we can assume no liability for injury, damage, delay, loss, accident or irregularity in connection with the services of any airplane, ship, motor-coach, train or other conveyance used in carrying out the arrangements of the journey. We cannot accept responsibility for losses or additional expenses due to delay or changes in air or other services, sickness, weather, strike, war, quarantine, acts of God or other causes beyond our control. All such losses and expenses will have to be borne by the passenger, as journey rates provide for arrangements only for the time stated. All published itineraries are subject to change, which would not be cause for a refund. We also reserve the right to amend typos and misprints in pricing and other trip information. The right is reserved to cancel the journey prior to departure, in which case the entire payment will be refunded without further obligation on our part. We also reserve the right to decline to accept or to retain any person as a member of the journey, or to require a participant to withdraw from the journey at their own expense when such an action is determined by staff to be in the best interest of the participant’s health and safety, and that of the group in general. No refund will be made for the unused portion of any journey. CTP Tours does not accept liability incurred by the purchase of a non refundable airline ticket.

Currency Fluctuations: The exchange rate in which your trip was based is listed on your itinerary under “Trip Facts” and was obtained through www.xe.com. Although no changes in the price of your trip are expected, CTP Tours reserves the right to add a small supplement or offer you a refund due to unexpected currency fluctuations of plus or minus 5%. Seventy five days prior to departure rates will be reviewed and if necessary updated.  Fluctuations greater then 5% will be posted in your final balance letter. Example: if the dollar falls against the Euro 7% then a 2% surcharge will be added. In this case, CTP Tours will absorb the initial 5% loss in the dollar.  If the dollar gains against the Euro 7% then a 2% refund will be offered. 

Photos and Comments: Please note that CTP Tours may use any film likenesses taken of a guest and any of their written comments made while on a CTP tour for future marketing.

Reservations and Deposits: Early reservations are essential to guarantee space on the date you wish to travel. A per person deposit of $500 is needed to confirm your space.  Payments are to be made by check. Deposits are refundable for 60 days from the date received (please read below for the exception to this).  A $35 dollar per person processing fee will be applied to all cancellations, regardless of when they were made. Once the deposit is processed, a pre-departure information packet is sent with pertinent journey details.

Final Payment: You will be sent an invoice approximately 75 days prior to departure which will include any currency price reductions or additions. A non-refundable final payment, payable by money order, check or credit card, is due 60 days before departure. It is the responsibility of each passenger to make a timely payment. A final packet of information will be sent approximately one month before departure. Mail checks to: CTP Tours, 21070 Olinda Trail, PO Box 13, Scandia, MN 55073

Cancellations: All cancellations must be made in writing and are effective upon receipt in our office. Deposits are fully refundable for 60 days from the processing date or until 90 days prior to departure, whichever comes first. Deposits made 90 days prior to a trip departing are not refundable. A $35 per person processing fee applies to all cancellations.

No refunds are made for cancellations after the non-refundable deposit date. It is for this reason we strongly encourage the purchase of Travel Insurance at the same time you reserve your journey with us.

Luggage: You should be able to comfortably manage your luggage over short distances as you will be responsible for carrying your own bags. Please note that the hotels that we utilize often do not have porters, and may not be equipped with elevators. The key is to pack light!